This privacy statement was last updated on 18 July 2021 and applies to citizens and legal permanent residents of South Africa.

In this privacy statement, we explain what we do with the data we obtain about you via https://12boxes.co.uk. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

  • we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
  • we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
  • we first request your explicit consent to process your personal data in cases requiring your consent;
  • we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
  • we respect your right to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

1. Purpose, data and retention period

2. What if you don't provide us with your personal information?

If you don't provide us with your personal information, we may not be able to provide you with the information, products or assistance that you are seeking.

3. Sharing with other parties

We only share or disclose this data to operators for the following purposes:

Operators

Name: Infusion Software Inc
Country: United States of America
Purpose: To enable us to deliver appropriate communications to people who have opted in to free or paid services on our website and indicated interest in our services.

4. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy

5. Statistics

We keep track of anonymised statistics to gain insight into how often and in what way visitors use our website.The inclusion of full IP addresses is blocked by us.

6. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorised access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

7. Third-party websites

This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

8. Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

9. Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.

10. Submitting a complaint

If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Information Regulator South Africa:
P.O Box 31533,
Braamfontein,
Johannesburg,
2017
Complaints email:complaints.IR@justice.gov.za

11. Children

Our website is not designed to attract children and it is not our intent to collect personal data from children under the age of consent in their country of residence. We therefore request that children under the age of consent do not submit any personal data to us.

12. Contact details

12boxes Ltd
27 Old Gloucester Street, London, WC1N 3AX
United Kingdom
Website: https://12boxes.co.uk
Email: privacy@12boxes.com
Phone number: +44 20 7100 1528

We have appointed a contact person for the organisation's policies and practices and to whom complaints or inquiries can be forwarded:
Malcolm Sleath
12boxes Limited
27 Old Gloucester Street
London WC1N 3AX
United Kingdom

Annex

Really Simple SSL

Really Simple SSL and Really Simple SSL add-ons do not process any personal identifiable information, so the GDPR does not apply to these plugins or usage of these plugins on this website. You can find our privacy policy here.

Akismet

The Akismet anti-spam service is installed on our site, but we do not currently enable comments.

BackupBuddy

What personal data we collect and why we collect it

Backups

Per the functionality of this plugin, backups of your website files and/or database are created and stored locally on your server and/or remotely on 3rd party servers based on the settings of this plugin. Archives can include, but are not limited to, file and database assets, including hashed passwords, 3rd party data, uploads and user information. These backups are stored to provide critical functionality of this plugin.

Cookies

Cookies are used to handle importing and restoring backups.

Plugin Settings

Some plugin settings ask for an email address or login credentials to 3rd party services. This is stored to provide functional features to the plugin.

Recent Activity

This plugin tracks dates, times and actions of successful and unsuccessful backups and remote data transfers. This is stored to help make the plugin better and assist with troubleshooting problems.

Logging

This plugin logs some personal information such as email addresses, usernames, database and server information. This is stored to help make the plugin better and assist with troubleshooting problems.

How long we retain your data

Backups

Backup retention is completely up to the website owner. This can vary from less than one minute to indefinitely.

Cookies

Cookies used during the restore/import process expire after 24 hours.

Plugin Settings

Settings are retained indefinitely until they are changed or removed manually.

Where we send your data

Backups

Backups are not automatically sent to remote destinations automatically, however backups can be configured to be sent to third-party servers.

How we protect your data

Backups

Backup zip files are stored with hashed file names to prevent filename guessing and directory browsing is disabled.

What third parties we receive data from

Backup Destinations

Backups can be sent to third-party destination servers, including but not limited to:

Links to third party privacy policies have been included.

iThemes Sync

Where we send your data

Suggested text: This web site uses a third party service to manage administrative tasks. If you leave a comment, submit personal information via a contact form, or otherwise exchange personal details with us, it is possible that we may use this service to manage that data. Please visit the iThemes Privacy Policy for more information regarding the way they handle their data.